What products do you offer?

At The Beauty Group, we specialize in high-quality body creams, night and day moisturizers, and serums that are designed to nourish and hydrate your skin. Our products are formulated to enhance your skincare routine and provide the ultimate hydration for all skin types.

Are your products suitable for all skin types?

Yes! Our products are carefully crafted to suit a variety of skin types, including sensitive skin. Whether you have dry, oily, or combination skin, our body creams, moisturizers, and serums will keep your skin feeling soft, smooth, and rejuvenated.

How do I know which product is right for my skin?

We recommend using our products based on your skincare needs. Our day moisturizers are perfect for a lightweight, everyday hydration, while our night creams provide deep nourishment while you sleep. Our serums are designed to target specific skincare concerns like dryness or fine lines. If you're unsure, feel free to reach out to us, and we’d be happy to guide you!

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Shipping time may vary based on your location, but generally, you can expect your order to arrive within 5-7 business days after processing.

Do you offer international shipping?

Currently, we only offer shipping within South Africa. We're working to expand and hope to offer international shipping in the near future.

Can I return or exchange my order?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 14 days of receipt for a full refund or exchange. Please make sure the product is unopened and in its original packaging. For more information, visit our return and exchange policy.

Are your products cruelty-free?

Yes, all of our products are cruelty-free. We are committed to ethical practices and do not test on animals.

How can I contact customer support?

If you have any questions or concerns, please reach out to our customer support team at operations@thebeautygroup.co.za or visit our contact page. We’re always happy to help!

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at: operations@thebeautygroup.co.za